About Dr. O

Studying and teaching about organizations is what I do as a professor of public management. My day job meshes nicely with my lifelong interest in chronic and critical organizational failures. Thus this blog. When I have something to say about any organization—private, public, non-profit, U.S. or elsewhere—that seems headed for the ditch, I’ll do it here.

No There There–Again!

So, respected Japanese money management/investment firm can’t find most the $2.6 billion it’s handling for various pension funds.  Japanese regulators think maybe the rules aren’t strong enough.  Can’t wait to see how U.S. deregulation zealots react to such heresy, once they come up for air after torpedoing any sensible financial regulation here.   http://www.nytimes.com/2012/02/25/business/global/japan-orders-aij-investment-advisors-to-suspend-operations.html

Cashing Out on the Turnpike

As this story notes, cashing in accumulated vacation and sick leave at retirement is common in public agencies.  So, given the inertial nature of organizations, and the employees’ sense of entitlement to such benefits where they exist, agencies that end “cash-out” policies will likely experience plague-level sick leaves that put the CDC on high alert. Ohio Turnpike’s director thinks pay policies are too generous at toll road | cleveland.com.

Institutionalized Family Court

An organization whose actions are largely governed by its members’ perceptions of what ought to be done, notwithstanding what laws, rules, stakeholders or even markets require, is suffering from a grave condition–institutionalization.  Now New York’s Family Court won’t die from it, but Kodak might, Olympus will be in the ICU for a while, and IBM almost succumbed to the condition in the 1990s.  In varying degrees at varying times this affliction takes hold of the FBI, and the FAA; and most urban public school systems are just emerging from prolonged institutionalization comas.  http://www.nytimes.com/2011/11/18/nyregion/at-new-york-family-courts-rule-for-public-access-isnt-heeded.html

Fish or fowl? ‘In-between’ organizations

Living large at a quasi-public/quasi-private insurer of workers comp in Missouri. Such corporate style high-life draws outrage no matter how slim the government connection, witness Fannie Mae and Freddie Mac executive compensation.  However, these executive salaries, perks, sports boxes and conferences at posh resorts are routine at private firms that issue insurance and finance mortages. STLToday.com: Missouri audit blasts state-sponsored insurer.

NY Promises Reforms After IT Audit

Government usually can’t outbid the private sector for top-notch IT talent.  So, beyond a substantial cadre of talented altruists–the IT shop gets run by the second team.  New York State’s second team allegedly wined, dined, wheeled and dealed with select vendors, which is a no-no in government though not uncommon in business.  Government Technology, February 28, 2012.  New York Officials Promise Reforms After Scathing IT Audit.