An organization whose actions are largely governed by its members’ perceptions of what ought to be done, notwithstanding what laws, rules, stakeholders or even markets require, is suffering from a grave condition–institutionalization. Now New York’s Family Court won’t die from it, but Kodak might, Olympus will be in the ICU for a while, and IBM almost succumbed to the condition in the 1990s. In varying degrees at varying times this affliction takes hold of the FBI, and the FAA; and most urban public school systems are just emerging from prolonged institutionalization comas. http://www.nytimes.com/2011/11/18/nyregion/at-new-york-family-courts-rule-for-public-access-isnt-heeded.html